WhatsApp compliance for BFSI

Your advisors live on WhatsApp.
Your regulators want the logs.

VaultChat captures every message your financial advisors send on WhatsApp, archives them to your compliance vault, flags policy violations in real time, and produces audit-ready exports — without asking staff to change how they work.

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$3.1bn

in WhatsApp-related fines levied by regulators since 2021

74%

of financial advisors use personal messaging apps for client communication

14 days

typical window a regulator gives you to produce communication records on request

How it works

01

Connect WhatsApp Business

Link your advisors' WhatsApp Business accounts via the official API. No third-party apps, no screen scraping. Each advisor is connected individually — you control the roster.

02

Every message lands in the vault

Inbound and outbound messages, media, and call logs are captured and timestamped the moment they happen. Nothing is stored on advisors' personal devices — it goes straight to your firm's encrypted archive.

03

Violations surface before they escalate

Your compliance ruleset runs against every message in real time. Solicitation of outside business, unapproved products, sensitive data sharing — flagged to supervisors immediately, not in the next quarterly review.

Built for regulated financial firms

VaultChat is purpose-built for the people who sit between advisors and regulators.

Compliance Officers

Stop getting cited for WhatsApp shadow communications you didn't know were happening. VaultChat gives you full visibility without a surveillance confrontation with staff — the channel is preserved, it's just on the record.

Risk Teams

Real-time violation alerts replace the post-hoc screenshot audit. When a pattern emerges — an advisor soliciting outside the approved product list, a client sharing account credentials over chat — you know the same day.

Operations Leads

Onboard new advisors without creating new blind spots. Every account is connected to the archive from day one. When someone leaves, their conversation history stays — in the vault, not on their personal phone.

Get early access

We're onboarding compliance teams at banks, brokerages, and insurers who are ready to close the WhatsApp gap. Leave your email and we'll reach out with availability.